Security at Pixalto

At Pixalto, we prioritize the security of our platform and the protection of our users' personal data. We have implemented comprehensive security measures to ensure a safe and secure environment for converting the images.

We never train or enhance AI models with your data, nor do we sell it. Your financial information remains exclusively yours.

Key Security Measures

Data Storage & Encryption

pixalto uses 256-bit AES encryption for data at rest and stores data within encrypted AWS S3 buckets.

Data Transmission

We ensure strong encryption measures and use HTTPS with digital certificates for secure web application transmissions. All data in transit is encrypted using TLS 1.2 for enhanced security.

Cloud Security

pixalto relies on trusted cloud service providers, benefiting from their robust security and compliance controls for both data center physical security and cloud infrastructure.

Availability

We utilize a cloud distributed database, ensuring efficient workload distribution and high scalability. Regular database backups protect user data and minimize the risk of data loss.

Monitoring & Logging

pixalto maintains comprehensive records of user activities for troubleshooting and support purposes. Users can access a summary of their activities in their account history.

Data Destruction

To align with various business, legal, or regulatory requirements, we offer flexible data retention and deletion periods. Users can choose a timeframe for data disposal that suits their needs.

Code Management

All new features, updates, and bug fixes undergo a thorough review process before publication. We conduct regular code audits and security testing to ensure robustness.

Data Minimization

We prioritize collecting and storing only essential information required for bank statement conversion.

Trusted Subprocessors

We carefully select reliable subprocessors to ensure the security and integrity of our services. These may include:

  • Amazon S3 (file storage)
  • Amazon SES (email service provider)
  • Paddle (payments)
  • Hetzner & Runpod (cloud infrastructure)
  • Crisp (livechat)
  • cloudflare (DNS)

For more detailed information about our security measures or subprocessors, please contact our support team.

Google API Services Compliance

pixalto's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

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