"Welcome to Pixalto, operated by CodePlug Technologies and our team"
Below are the Terms of Service. We invite you to carefully review these terms before using our services. It should take you approximately 5 minutes.
These Terms of Service govern your use of our web pages located at https://pixalto.com/operated by CodePlug Technologies.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our web pages. Please read it here: https://pixalto.com/privacy.
Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). By using our Service, you acknowledge that you have read and understood these Agreements and agree to be bound by them.
If you do not agree with (or cannot comply with) these Agreements, please refrain from using the Service. However, do let us know by emailing [email protected] so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use our Service.
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any or all of these communications from us by following the unsubscribe link or by emailing us.
If you wish to purchase any product or service made available through our Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your payment details. You represent and warrant that:(i) you have the legal right to use any payment method(s) in connection with any Purchase; and (ii) the information you provide to us is true, correct, and complete. We may use third-party services to facilitate payment. By submitting your information, you grant us the right to provide this information to these third parties subject to our Privacy Policy. We reserve the right to refuse or cancel your order at any time for various reasons, including product or service availability, errors in descriptions or pricing, or other reasons.
We reserve the right to modify the usage parameters, including word counts, or impose usage restrictions per hour, to safeguard the interests of all users and ensure uniform access to the service. These changes will be made to maintain service quality and fair access for all users.
We reserve the right to refuse or cancel your order if fraud or unauthorized transactions are suspected.
Any contests, sweepstakes, or other promotions made available through the Service may be governed by separate rules. Please review these rules as well as our Privacy Policy if you participate in any Promotions.
Certain parts of our Service are billed on a subscription basis. Your Subscription will renew automatically unless canceled by you or Pixalto. You can manage your Subscription through your online account or by contacting our customer support team.
Pixalto may offer a Subscription with a free trial for a limited period. You may be required to provide billing information to sign up for the Free Trial.
Pixalto may modify Subscription fees at any time. Any fee changes will become effective at the end of the current Billing Cycle.
At Pixalto.app, customer satisfaction is our top priority. We understand that circumstances may arise where a refund is necessary. This policy outlines our approach to refunds, inspired by industry best practices, including Paddle's 14-day refund policy.
Refund requests can be submitted within 14 days of the original purchase date. This applies to all subscription plans and pay-as-you-go credits purchased on our platform.
Refunds are issued in the following cases:
To request a refund, please contact our support team via email at [email protected]. Our team will review your request and respond within 2-3 business days.
Approved refunds will be processed back to the original payment method. Please allow up to 5-10 business days for the funds to reflect in your account, depending on your payment provider.
If you are unsatisfied with your subscription, you can cancel at any time to avoid future charges. However, cancellation does not guarantee a refund unless the request meets the conditions outlined above.
Pixalto is committed to providing high-quality service. Users are expected to avoid misuse or overuse that may impact service quality for others.
You agree not to use the Service for any unlawful purposes or in a manner that harms others or interferes with the Service's proper functioning.
Our Service and its content remain the exclusive property of Pixalto and its licensors, protected by copyright and other laws.
We respect intellectual property rights. If you believe Content on our Service infringes copyright, please contact us with detailed information.
You may provide feedback or report errors concerning our Service via email or other tools. Your feedback grants us the right to use it for development purposes.
We are not responsible for the content or practices of third-party websites linked to our Service.
Our services are provided "as is." We do not warrant their operation or the accuracy of information.
Except as prohibited by law, we shall not be liable for indirect or incidental damages arising from your use of the Service.
We reserve the right to terminate accounts or bar access to the Service for any reason without liability.
These Terms shall be governed by the laws of the State of Tamil Nadu, India.
We may withdraw or amend our Service at any time without notice.
We may amend these Terms at any time. Your continued use of the Service after amendments constitutes acceptance of the revised Terms.
No waiver of any provision of these Terms shall be deemed a waiver of others. If any provision is invalid, the remaining provisions shall remain in effect.
By using our Service, you acknowledge and agree to these Terms.
For queries, contact us at contactus@pixalto